Privacy Policy

1. Data Controller

The data controller responsible for the processing of your personal data is:

2. Data We Collect

We collect personal data that you voluntarily provide when contacting us (for example via email or WhatsApp), including: name, email address, phone number, and any information contained in your message. We also collect technical data automatically, such as IP address, browser type, device information and pages visited, through cookies and similar technologies.

3. Purposes of Processing

Your personal data is processed for the following purposes:

• To respond to your inquiries and requests for information.
• To establish and manage professional and business relationships.
• To comply with legal and tax obligations.
• To improve our website and services through analytics.

4. Legal Basis

The legal bases for processing your data are: your consent (Art. 6.1.a GDPR), the performance of a contract or pre-contractual measures (Art. 6.1.b GDPR), compliance with legal obligations (Art. 6.1.c GDPR), and our legitimate interest (Art. 6.1.f GDPR).

5. Data Retention

Personal data is retained only for the time strictly necessary to fulfill the purposes for which it was collected, and in any case in compliance with applicable Spanish and European legislation.

6. Data Sharing

Your data will not be sold or transferred to third parties for marketing purposes. Data may be shared with service providers (hosting, analytics, communication tools) acting as data processors on our behalf, and with competent authorities when required by law.

7. International Transfers

Some of our service providers may be located outside the European Economic Area. In such cases, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Your Rights

You have the right to access, rectify, erase, restrict or object to the processing of your personal data, as well as the right to data portability and to withdraw your consent at any time. To exercise these rights, please contact us at hello@lotusibiza.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD — www.aepd.es).

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure.

10. Changes to this Policy

This Privacy Policy may be updated periodically. The latest version will always be available on this page with the updated revision date.

11. Cookies

For information about the cookies used on this website, please consult our Cookie Policy.